Refund policy
Irregularities in Handmade Products
- Slight irregularities in weaves, threadpulls, prints, or embroidery are inherent characteristics of handwoven/handmade items.
- These imperfections contribute to the uniqueness and beauty of each piece.
- All products undergo thorough quality checks before despatch.
- Returns, refunds, or exchanges based on slight irregularities as mentioned above are impossible.
Colour Variation Disclaimer
- While efforts are made to depict accurate colour tones in product images, variations may occur due to digital representation.
- Refunds or exchanges based on colour variations are not possible, other than that of entirely different colour.
Return, Refund, and Exchange Policy
- No returns, refunds, or exchanges are accepted except in cases of incorrect product shipment.
- Replacements for damaged products are contingent upon providing proper video proof of package opening.
- Products eligible for return must be unused and in their original condition and packaging.
- The refund will be processed within 5-7 working days.
- Refunds are processed only to bank accounts based in India, excluding any transactional charges.
- No cancellation/Refunds for International Orders once despatched.
- Customised orders & orders based on size chart will not have exchange.
- Any offer/clearance/thrift sale related orders will not have exchange or return
Note:
If you receive a damaged product, we kindly request you to contact us at support@tanirikacollectio.com. To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process. Once we receive this, we will guide you through the necessary steps for the exchange process.